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Job Summary:
We are looking for sales associates who is willing to work in Ayala Center Cebu
A Sales Associate is a good team player, as the role requires collaboration for optimal customer satisfaction and to ensure the smooth running of in-store retail operations. Sales Associate are also flexible and willing to perform a wide range of tasks as determined by Retail Supervisors. They need self-confidence and the ability to advise customers and recommend products. They are also patient and have a passion for helping shoppers find what they need. Sales Associates can follow procedures correctly and are friendly and polite. They are also comfortable interacting with a wide range of people and personalities.
To ensure success, sales associate, need to have grounded problem-solving skills and an ability to think on their feet. Ultimately, an outstanding shop associate should demonstrate effective communication skills and achieve exceptional customer service at all times.
Job Description:
· Maintaining outstanding store condition and visual merchandising standards
· Maintaining a fully stocked store
· Recommending and displaying items that match customer needs
· Accurately describe product features and benefits
· Follow all company’s policies and procedures for receiving, processing, and organizing shipments and deliveries accordingly.
· Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
· Assisting customers in locating desired shop items.
· Informing customers of shop promotions to encourage purchases.
· Addressing and professionally resolving customers’ complaints.
· Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
· Examining items and goods for any damage or breaking.
· Handling objects and goods in a store with care and caution
· Reporting for duty at the times specified and ensuring that a high standard of personal
· Presentation and appearance are maintained at all times.
· Performing other related tasks advised by the immediate leader / superior, as well as other related duties to ensure the efficient and effective function operations of the company.
TASKS:
- Smile and greet customers - Cash Wrap , Stock Management and Replenishment, Fitting Room assistance, Alteration, Tidying, Sales Floor layout change, Putting security tags, hanging of items
Job Requirements:
Either of the following:
- 4-years college graduate
- 2-years college graduate
- College undergraduate
- Senior high school graduate
- High school graduate
- Preferably with at least six (6) months of work/internship experience in retail, hotel, food, or any service-related industry
- Strong customer service skills
- Enthusiasm and energy.
- Strong communication skills with a keen, positive, and friendly nature.
- Ability to work under pressure, and to bring a good measure of energy to the job.
- Experience in Customer Services or in interfacing with customers is an advantage.
- Physically fit and able to unpack and process deliveries and maneuver stock between storage areas and the shop floor on a daily basis
- Team player and can handle work in a fast-paced environment
- Enjoys interacting with different types of people
- Passionate and hardworking
- Physically-fit
- Fully Vaccinated with 1st and 2nd dose
Why you should join:
- We’re in the business of delivering innovative solutions to help our customers grow their businesses. The challenge of delivering this promise is exceptional, but in an industry that offers a business process and outsourcing, we are now pivoting to knowledge process, outsourcing, and automation;
- Be part of the organization that aims in changing the world – you will be an essential part of providing support in turning an idea into creative output;
- You will work with an interdependent team that practices authentic openness, learner, giver, response-able, and accountability – to come up with disruptive innovation.
- We yearn to work with sharp-witted, talented, and motivated individuals and value them by providing above-the-market compensation.
Job Types: Full-time, Fresh graduate
Salary: From Php641.00 per day
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Holidays
- Overtime
- Rotational shift
- Shift system
- Weekends
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Sales Associate: 1 year (Preferred)
Language:
- English (Preferred)