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Collection Assistant’s Responsibilities:
- Collaborating on debt collection strategies with other departments.
- Enacting debt recovery plans that adhere to company policies/process.
- Contacting debtors by telephone to negotiate debt recovery.
- Preventing recurring delinquency by negotiating manageable debt payment plans.
- Negotiating settlements to recover a maximum percentage of outstanding debt.
- Keeping hard copy and electronic records of all documents, payment plans, and amounts paid.
Requirements:
- Graduate of any business degree/diploma course in business/any vocational course related to Customer
Service/Collections assistant
- A minimum of 6 months experience in a sales or customer service role.
- Previous experience in debt collection will be advantageous.
- Has ability to negotiate debt recovery with debtors.
- Ability to perform debt collection in collaboration with other stakeholders.
- Excellent recordkeeping and interpersonal skills.
Job Type: Full-time
Salary: Php18,000.00 - Php20,000.00 per month
Benefits:
- Flextime
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Day shift
- Flextime
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Accounts receivable: 1 year (Preferred)
Willingness to travel:
- 100% (Preferred)
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