Customer Service Representative (CSR) Butuan Branch

 

Qualifications:

• Computer literate
• EXCELLENT in customer service skills

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• Attention to details
• Speed and accuracy
• Honesty and Integrity
• EXCELENT in verbal and written communication
• Polite and handles customer's complain well
• Neat and presentable
• College Graduate

Job Description:

• Responsible for answering phone calls in a polite way.
• Checks emails on a daily basis for any complain/orders of customers.
• Ensures no pending orders online.
• Handles well with customer's complain in a professional way.
• MUST posses a friendly and warm attitude towards angry customers

• Processes Home Card applications.

Job Type: Full-time

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Supplemental pay types:

• 13th month salary
• Overtime pay

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Required)

Language:

• English (Preferred)

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