- Responsible for providing assistance to customers by helping customers with their loan applications, resolving complaints and issues, as well as providing status of their accounts and loan applications.
- Responsible for payment confirmation and tele-collections of past due accounts.
- Responsible for ensuring completion of Credit loans documentation.
- Conducts initial credit investigation activities such as initial credit test using Credit Scoring Tool and CMAP/NFIS/TU. Performs initial call out verification of loan applications.
- Accountable for maintaining and organizing customer file and conducts regular encumbrance and documentary compliance monitoring.
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Qualifications:
- Candidate must possess at least Bachelor's Degree in any field of study
- With experience in CS is an advantage.
- Fresh graduates are welcome to apply
- Can communicate both oral and written
- Computer literate (Microsoft Word & Excel)
- Team player, acts quickly, has the ability to anticipate situation and act accordingly
Salary: Php9,000.00 - Php9,500.00 per month
Ability to commute/relocate:
- Laoag, Ilocos Norte: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Laoag, Ilocos Norte: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Job Type: Full-time
Schedule:
- Day shift
Ability to commute/relocate:
- Laoag, Ilocos Norte: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
- English (Preferred)
Job Types: Full-time, Permanent
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Laoag, Ilocos Norte: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
- English (Preferred)