We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Job Types: Full-time, Fresh graduate
Salary: Php18,000.00 - Php27,000.00 per month
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Benefits:
- Additional leave
- Company Christmas gift
- Free parking
- On-site parking
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Day shift
- Night shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Quarterly bonus