Telesales Agents need to be well-spoken as they are responsible for making sales over the phone. A successful Telesales Agent has excellent communication skills as well as sales ability. They should be meticulous in keeping records, and able to handle all aspects of a sales call.
A Telesales Agent's Core Role Is
- Contacting potential customers by phone
- Reading from a prescribed script
- Focusing on customer needs to close sales
- Accurately documenting customer and sale information
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Required Qualities
- Exceptional English-language
- Customer Service and Sales skills
- Professional approach
- Ability to work under pressure
- Organizational and time management skills
- Attention to detail
Qualifications
- No specific qualifications required; tertiary Qualifications in Business or Marketing are well regarded
- 1+ years of relevant commercial or practical experience is required in Broadband account.
- Experience using Microsoft Office suite, web-based applications, generally computer literate
Personal Attributes
- Professional approach (essential)
- Confident manner (essential)
- A positive approach to change (essential)
- Able to work without direct supervision and can work well under pressure (essential)
- Friendly, patient, and helpful, confident, enthusiastic, persuasive, and motivated
- Persistent: not every customer is going to be a sale. Being able to bounce back after rejection is crucial
- Flexible: you might have to work long hours, nights, or weekends
Salary Package
❖ Gross pay- PHP 37,000
❖ Commission (UNCAPPED)
❖ Tenure/Loyalty Bonus
❖ Incentives
❖ Referral Finder Bonus
Job Type: Full-time
Salary: Php35,000.00 - Php37,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Telesales Agent: 1 year (Required)
- Outbound/Cold Calling: 1 year (Required)