Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
- With or without BPO Experience
- At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php17,500.00 - Php19,000.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Flextime
- Health insurance
- Paid training
- Pay raise
- Work from home
Schedule:
- Day shift
- Flextime
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
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