PERMANENT WFH AND COMPUTER IS PROVIDED
Please read carefully before applying.
Only qualified applicants will be contacted.
Strict Qualifications:
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Applicants must have at least 6 months of BPO experience. (International Account and Voice account).
With at least 30 MBPS wired internet connection. (Below 30 MBPS is NOT QUALIFIED).
Applicants must be residing within NCR, Laguna, Rizal, Cavite and Bulacan. (Outside of the said locations are NOT QUALIFIED).
Do not apply if you are not within the said locations.
Please put your current address on your resume otherwise your application will be denied.
Night shift schedule and start date is urgent.
Limted slots only.
Job Descriptions:
This position provides Customer Service Support and resolution of routine problems regarding client's product or services.
Essential Functions/Core Responsibilities.
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
Maintain basic knowledge of client products and/or services.
Prepare complete and accurate work including appropriately notating accounts as required.
Benefits:
With HMO
With Government-Mandated Benefits such as SSS, Pag-ibig and Philhealth.
Paid training
Competitive salary plus allowances
Leave Credits
Every process is virtual.
Virtual training.
Job Type: Full-time
Salary: Php25,000.00 - Php30,000.00 per month
Benefits:
- Health insurance
- Paid training
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
Experience:
- BPO: 1 year (Required)
