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Join our team we are hiring Call Center Agents For Collection Account!
Virtual Process ( One Day Hiring )
Job Responsibilities:
- Answering incoming calls from customers or clients and addressing their concerns or questions.
- Making outgoing calls to follow up on customer inquiries or to market products or services.
- Providing excellent customer service by resolving customer complaints and issues.
- Maintaining accurate records of customer interactions and transactions.
- Updating customer information in the database and ensuring its accuracy.
- Collaborating with other departments within the organization to resolve customer issues.
- Following scripts or guidelines provided by the company to handle calls effectively.
- Meeting performance metrics such as call volume, response time, and customer satisfaction ratings.
Qualifications:
- With or without BPO Experience
- at least 1 year of customer facing experience and have excellent communication skills.
- At least High School Graduate ( Old Curriculum ) / ALS Graduate
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
If you are interested click "APPLY NOW"!
Job Type: Full-time
Salary: Php17,000.00 - Php28,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Free parking
- Gym membership
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Flextime
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Performance bonus
- Yearly bonus
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