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We are hiring for an IT Officer!
Job Requirements
- Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employee specialized in IT/Computer - Network/System/Database Admin or equivalent.
- Supports information technology (IT) systems and users, installs computer systems and software, and maintains computer networks and connectivity.
- Knowledge of Computers and Networks,
- Knowledge of Software and Hardware
- Decision Making and Problem Solving Skills
- Critical Thinking
- With excellent written, verbal, and Interpersonal Communication
- Attention to Detail
- Ability to Work Under Pressure
- Ability to Meet Goals
Job Responsibilities
- Provides IT support, training, and orientation for new technology users
- Offers troubleshooting, support, and repair when IT equipment or networks malfunction
- Provides phone, live chat, or in-person support, depending on the organisation's scope
- Asks directed questions regarding equipment and networks to assess IT issues
- Follows scripts to provide effective and well-tested support
- Walks clients through solutions to solve problems and directs questions to supervisors or specialists when necessary
- Demonstrates great customer service skills, listens carefully, and exercises patience
- Documents daily tasks, training, and support sessions to inform the department and organisation better regarding IT support needs
- Maintains records of hardware and software inventory
- Assists with maintaining information security through controlled hardware or software installation and staff education
- Works with a team of installation, network, security, and support specialists
- Follows emergency plans for equipment, power, or security failures when necessary and protects data and security
Job Type: Full-time
Salary: Php17,000.00 - Php20,000.00 per month
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Relevant: 2 years (Preferred)
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