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Hi! We’re Smartsourcing, looking for a Sales Administrator who can work with us full-time and on-site!
Where? Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu
Be a part of the Smartsourcing crew !
Smartsourcing was born with the purpose of changing people’s lives. Our goal is not only to make sure businesses grow and succeed but also, that you love where you work and thrive. We recruit, train, and support you and provide great benefits. We take pride in the fact we are an award-winning organisation, hailed as one of the best employers and workplaces in Asia as seen on Great Place to Work and HR Asia.
Here’s why we think you’d love working at Smartsourcing…
At Smartsourcing, we’re all about fostering a positive work environment for you. We’re always looking for folks who are unafraid to be their absolute authentic selves because we value diversity and inclusion.
We’re proud to be a certified Great Place to Work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so vital for us that you have a healthy work-life balance.
Some of our company perks include:
Above-industry salary package
Day Shift
Fixed weekends off
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- ️ HMO coverage for you and your dependent/s after one (1) month
Free lunch every day
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- Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
️ Subsidized gym membership at Anytime Fitness
And so much more!
What we’re looking for:
Do you have excellent customer service skills and an understanding of all key milestones of serving allocated accounts? Knowing customers' profiles and their specific requirements and understanding the product is critical.
This role is crucial in ensuring the Sales Managers have the administrative support required enabling them to focus on selling and meeting budgeted sales and gross profit targets. There is a strong coordination aspect to this role and collaboration with departments across the business will be crucial to drive outcomes.
Some of the things we expect you to do are to:
Create presentations and submissions with Excel and portal submissions.
Accurate, complete and timely submission of new line forms/article set-up sheets on customer-prescribed templates as required.
Run sales analysis reports, stock on hand and open order reports, plus running replen checks.
Coles/Kmart/Aust post–update tracker
Farmers/Whitcoulls/TRS/Aust Post – keying orders, organising product labels, providing test reports.
Accurately entering customer orders when required, paying attention to contract requirements and timelines, as well as following up with Sales Managers and customers for official POs.
Liaise with production and shipping with order confirmations and requirements.
For the smaller accounts, work with the operations team to communicate any order changes directly with the customer and ensure the Sales Manager is informed.
Provide cover and backup for the wider Customer Success team as required/determined by the Head of Customer Success.
We would need you to be or have the following:
Intermediate knowledge of Microsoft Excel and Word plus experience with Outlook and PowerPoint. Demonstrated organisational skills, attention to detail, and ability to manage time efficiently in an environment where general guidance is given. Being proactive is essential
Demonstrate confidence and have natural customer service skills
Demonstrate and show a strong interest in data analysis
Outstanding communication and people skills backed up by a can-do, go-to positive attitude
It would be awesome if you are or also have the following:
Strong administrative background is highly desirable
Previous exposure to Dynamics 365 will be seen as an advantage
