Administrative Assistant - CSR - With or Without Experience


 

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.

List of vacancies we have for you:

  • Customer Service Representative
  • Technical Support Representative
  • Sales/Retail Representative
  • Travel and Hotel Associate
  • Healthcare Specialist
  • Financial Associate
  • Telemarketer

Responsibilities:

  • Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.
  • know the company products, services, policies, and procedures during training period to effectively address customer inquiries.
  • Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

  • Amenable to working onsite(office-based)
  • Filipino Citizen, or hold relevant residence status
  • 18 years old and above
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
  • Candidates must be at least conversant in English language.
  • Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have (Optional):

  • Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview. Apply now!

Job Type: Full-time

Salary: Up to Php28,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay
  • Quarterly bonus
  • Yearly bonus

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