Cash Office Responsible

 

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Company Description

WELCOME TO H&M!

Fashion and quality at the best price in a sustainable way.

H&M is a fashion brand, offering the latest styles and inspiration for all - always. Customers will find everything from fashion pieces and unique designer collaborations to affordable wardrobe essentials, complete-the-look accessories and motivational workout wear. All seasons, all styles, all welcome! But H&M is more than just fashion. With price, quality and sustainability deeply rooted in its DNA, H&M is not only a possibility for everyone to explore their personal style, but it also offers a chance to create a more sustainable fashion future.

In the Philippines, H&M has been in operation for 5 years with currently 40 stores across the country.

As the brand aim to grow more in the coming years, we remain true to our values and steadfast in championing the welfare of our people.

This is H&M.

Job Description

Overall Job Summary: The Cash Office Responsible colleague is responsible for the cash office, sales floor, administration, and organization. This role will train, inform, and support the store team to ensure they are knowledgeable and competent in-store stock, cash, banking, and administration procedures. The COR will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to the Store Manager.

Your Day to Day*

Sales and Profit

• The COR will ensure the store adheres to the company accounting, payroll, and cash handling policies and procedures to comply with legislation and prevent losses.
• Complete the required reports and data entry and communicate with the relevant people in the business (e.g. Accounting, Payroll department, IT, Controlling, Security, and Area/Regional Teams) and report any mistakes, losses, or improper practices and follow up in the correct manner
• Place weekly and monthly orders such as office supplies, etc.
• Works with timekeeping and scheduling system as part of opening/closing routines
• Ensure that all technical equipment (tills, scanners, back-office equipment) is in working order and any faults are reported and followed up
• The COR will support the sales in-store by performing all store routines, including the opening, and closing of the store, following all Company practices and procedures including but not limited to morning meetings, and leading the sales floor throughout the day to deliver the Best Customer Experience
• Along with the management team keep a tidy and organized back of house, following safety and security requirements
• Ensure the correct key handling procedures are adhered to by all staff and management
• Along with Management ensures that the truck is processed and follows up on execution according to guidelines

People and Teams

• The COR will work together with the management team to keep the store up to date and well informed of all administrative policies and routines.
• Train and educate the staff and management teams on administration procedures
• Communicate all accounting and cash handling routines and policies within the store
• To adapt to any new policy or procedure changes and communicate to colleagues
• Ensure health & safety, legal, and security issues are being handled to H&M standards and local laws always securing the employee and customer safety
• Assist the management team with the training and development of our colleagues on the operational side of the business by following up on clear goals and providing timely feedback
• Ensure all store colleague training is completed and current.

Qualifications

To work as a Cash Office Responsible, some previous work experience is needed, however we will also consider candidates that are

• Customer focused and thinking in a commercial way

• Interested in trends and fashion

• Communicative, positive and open-minded

• Willing to learn, adaptable and action oriented

• Collaborative, inclusive and supportive

• Self-motivated, confident and resilient

• Have good English language skills

• Excellent planning, organising and problem-solving abilities

• Able to work a flexible schedule including early mornings, weekends and evenings when required

Additional Information

• This will be a full-time position in one of our stores in Cebu, Philippines.
• You will be reporting to the Store Manager

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