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We are seeking a skilled Implementation Specialist for our school clients.
To be successful as an implementation specialist, you should be proficient in the use of data management systems, data formatting, and able to work well as part of a team. Ultimately, an outstanding Implementation Specialist should demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.
Responsibilities:
- Meeting with clients following the sale of software packages to collect data and other information required to customize software systems.
- Creating a project plan for each client, detailing the tasks that need to be completed for the customized software systems and data migration into the system.
- Communicating with clients throughout the software customization process to obtain feedback and approval.
- Customizing software systems based on clients’ individual needs and specifications.
- Educating clients on how to use purchased software systems and customized system features.
- Creating a specialized document for each client, detailing all customizations made and data imported.
- Ensuring that the project team is aware of key deliverables and project milestones.
- Providing cost and time estimates to clients who require additional customizations to be done.
Requirements:
- Proven experience working as an Implementation Specialist, Project Manager or related position.
- Sound technical knowledge and ability to communicate technical concepts to a non-technical audience.
- Proficiency in all Microsoft Office applications and an expert in Excel.
- Firm understanding of data taxonomy and relational data sets.
- The ability to multitask effectively.
- The ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management skills.
- Exceptional communication and customer service skills.
- Detail-oriented.
- English is required, professionally written and verbally.
Job Type: Full-time
Salary: Php15,000.00 - Php25,000.00 per month
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