Responsibilities:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
Job Type: Full-time
Salary: Up to Php28,000.00 per month
Benefits:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
$ads={2}
$ads={1}