Job Responsibilities:
- Follow standard operations and procedures.
- Recognize and escalate priority problems in accordance with Client standards.
- Ensure one call resolution prioritizing customer satisfaction.
- Perform basic troubleshooting when necessary.
For regular employees, we offer an industry-leading benefits package that includes:
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
******************** THIS IS FOR AN ONSITE WORK SET UP ********************
Job Type: Full-time
Salary: Up to Php35,000.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- On-site parking
- Paid training
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
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